Returns & Exchanges

At NEW IN, we want you to love every purchase, but we understand that sometimes a product may not be the perfect fit. We offer a hassle-free 30-day return policy to ensure your shopping experience remains seamless and satisfying.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the products are in unworn and sellable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.